Frequently Asked Questions about Numa House
Answering all your questions for a serene stay
Here you will find the answers to the most frequently asked questions about NUMA HOUSE, its services, its location near Bordeaux, and its wellness offerings.
What is Numa House ?
Numa House is a 5-star holiday villa to rent, offering a new way to experience Bordeaux and its vineyards. This premium retreat offers an exclusive setting for holidays, weekend getaways or wellness retreats, all in complete privacy : enjoy a lap pool, personalized wellness experiences, such as massages and Yoga, and top-tier services for a truly luxurious stay in the heart of the Gironde.
Read our article on the Numa House Experience
What are the cancellation and refund policies ?
Guests may cancel or reschedule their booking for a full refund up to 60 days before arrival. Between 60 and 30 days prior, 50% of the booking amount will be retained. No refunds are possible less than 30 days before arrival or in case of no-show.
Is there nearby overlooking neighbors ?
Nestled in a peaceful residential neighborhood, Numa House offers a serene retreat, away from the road and bordered by woodland and meadow.
Neighboring houses are set at a comfortable distance and hidden behind lush, ever-growing hedges, ensuring complete privacy with no overlooking views.
Are there any restaurants close to Numa House ?
Cambes offers a renowned riverside restaurant and numerous dining options within 15 minutes.
From countryside tables to Michelin-starred venues, Gironde is a true gastronomic destination, and our favorite addresses are shared in the digital guestbook.
Are there any shops nearby?
The Ecovilla is conveniently located with many shops nearby. Within 5 minutes by car, you’ll find bakeries, pharmacies, butcher, florist, and two small markets.
For larger shopping, a supermarket is 10 minutes away and a hypermarket about 15 minutes. All addresses are listed in the digital guestbook.
Are there any local open-air markets nearby ?
Nearby open-air markets let you discover the flavors of Southwest France and local craftsmanship. Highlights include Créon on Wednesdays (15 min), Montségur on Fridays (45 min) with its historic hall, Latresne on Sunday morning, and the must-see Capucins Market in Bordeaux. In summer, don’t miss the night open-air markets for a taste of local conviviality.
What are the check-in and check-out times ?
Check-in at Numa House is from 6 p.m., and check-out is at 10 a.m.
Outside July and August, early check-in or late check-out options may be available for an extra fee, depending on availability.
Can we arrive before the standard check-in time ?
Outside peak season (July and August), early check-in may be available for an additional fee, subject to villa availability.
In any case, a luggage storage service is provided, allowing you to drop off your bags and enjoy the region before settling in.
Is there a garage or private parking ?
Numa House offers a free parking area on the property for up to three vehicles. The parking is private, reserved exclusively for guests and provides direct access to the villa.
Is there an electric vehicle recharge station ?
No, Numa House does not have a charging station on-site. However, we can guide you to nearby public charging points.
Is the villa suitable for children ?
Yes, Numa House regularly welcomes families with children. Babies and young children are welcome, and we offer a baby welcome options.
The lap pool corridor has an electric safety cover for secure supervision.
Note: The rear terraces are suspended and, while equipped with railings, are not suitable for crawling babies. Extra vigilance is recommended for toddlers.
How many bedrooms and beds does the villa have ?
Numa House has three bedrooms, each part of a spacious suite of at least 25 m². Two suites feature queen-size beds (160 cm), while the largest suite has a king-size bed and also accommodates a baby crib—ideal for families seeking both comfort and space.
Are basic essentials provided ?
Yes, Numa House provides essential items to help you settle in comfortably, while you do your own grocery shopping : garbage bags, laundry and dishwasher tablets, toilet paper, salt, pepper, oil and vinegar, pasta, and some Nespresso capsules.
For added convenience, you can use our Drive service to have your groceries delivered and your fridge stocked before your arrival.
How is the villa air-conditioned and heated ?
Yes, each suite at Numa House is air-conditioned and heated by reversible units for an eco-responsible comfort in all seasons. An automatic pellet stove heats the living area, ensuring a premium and relaxing experience in winter.
